Call Center Customer Service Work From Home Job at Steven Lacey Concept Solutions, Dallas, TX

U3dRQ3kyVk05WmdZMVBSbXNsZDlhNnQ3dGc9PQ==
  • Steven Lacey Concept Solutions
  • Dallas, TX

Job Description

CALL CENTER / CUSTOMER SERVICE (WORK FROM HOME)

Remote Position - Immediate Start Available

Position Overview

Work From Home Call Center Customer Service Representative needed to handle high-volume customer calls. Provide exceptional service while working remotely with full training and support.

Key Responsibilities

  • Handle inbound customer service calls professionally
  • Resolve customer inquiries and complaints efficiently
  • Process orders, payments, and account changes
  • Provide product information and technical support
  • Meet call handling time and quality metrics
  • Document customer interactions accurately
  • Follow call center scripts and procedures

Requirements

  • High school diploma or equivalent
  • Previous call center or customer service experience preferred
  • Excellent verbal communication skills
  • Strong listening and problem-solving abilities
  • Ability to work in fast-paced environment
  • Reliable internet and dedicated quiet workspace
  • Professional phone presence

Technical Requirements

  • Computer with Windows 10/Mac OS
  • High-speed internet (minimum 25 Mbps)
  • USB headset with noise cancellation
  • Landline phone connection preferred
  • Backup internet connection recommended

Compensation & Benefits

  • $16-20/hour based on experience
  • Weekly pay available
  • Performance bonuses and incentives
  • Health insurance after 90 days
  • Paid time off accrual
  • Employee assistance programs

Schedule Options

  • Full-time: 40 hours/week
  • Part-time: 30+ hours available
  • Various shifts: 6 AM - 10 PM
  • Weekend availability required
  • Shift differential for evenings/weekends

Training & Support

  • Comprehensive paid training program
  • Ongoing coaching and development
  • Remote team support and supervision
  • Career advancement opportunities

Job Tags

Weekly pay, Full time, Part time, Work at office, Immediate start, Remote work, Shift work, Weekend work, Afternoon shift,

Similar Jobs

Nichols Contracting Inc.

Electrician Job at Nichols Contracting Inc.

 ...conduit and wiring as needed. Replaces circuit breakers as needed. Troubleshoot motor and control systems Perform routine maintenance on electrical wiring and systems Adhere to all quality and safety codes Performs other related duties as assigned... 

3E Management, LLC

Rotational Analyst Job at 3E Management, LLC

About the Position: 3E Managements 24-month rotational program is designed to develop future leaders in real estate finance through immersive, hands-on experience across three core disciplines: Underwriting, Fund Services, and Asset Management. Participants rotate through...

Gallin Associates

Biomedical Equipment Technician Job at Gallin Associates

 ...western New York along the Pennsylvania border south of the beautiful Finger Lakes region. The biggest industrial landmark is the Corning Glass Works 14 miles west of Corning. There are many hidden gems from exploring underground caves to hot air balloon rides above foliage... 

Vape City

Sales Associate Night Shift Job at Vape City

 ...store; we're a community hub offering a wide range of products to enhance our customers' experiences. With a commitment to excellence, we operate 24/7and provide unparalleled customer service. Join us and be part of our journey as we continue to grow! What We Offer... 

Ascendo Resources

Compliance Associate - Entry level Job at Ascendo Resources

 ...Qualifications Bachelors degree in Finance, Business, Economics, Legal Studies, or a related field Internship or entry-level experience within wealth management, broker-dealer, RIA, or financial services preferred Strong interest in compliance, regulatory...