Job Description

Company Overview:

Apparel that comes from the Japanese values of simplicity, quality and longevity. Designed to be of the time and for the time, LifeWear is made with such modern elegance that it becomes the building blocks of each individual’s style. A perfect shirt that is always being made more perfect. The simplest design hiding the most thoughtful and modern details. The best in fit and fabric made to be affordable and accessible to all. LifeWear is clothing that is constantly being innovated, bringing more warmth, better design, and better comfort to people’s lives.

Position Overview:

We are looking for a detail-oriented, proactive CRM Support Assistant to join our fast-growing, fast-paced, highly congenial workplace. This role will help execute our daily marketing communications across CRM channels – app push, SMS, and/or email. This is a fantastic opportunity to grow your marketing operations skills and get hands-on experience with campaign execution in fast-moving, high-engagement channels.

Job Responsibilities

• Builds and deploys daily app push, SMS, and email campaigns using our in-house platforms, Adobe Campaign, and/or Klaviyo.
• Ensure accurate segmentation and scheduling based on marketing calendar.
• Performs QA checks across decides to ensure a flawless user experience.
• Maintain organized naming conventions and operations checklists.
• Provides CRM support to ensure efficient operations.
• Uses Microsoft Excel, Word, Powerpoint and/or equivalent Google Workspace apps to create and edit documents.
• Ensures that deadlines are met and adapts to changing priorities.
• Works with sensitive information with discretion to maintain confidentiality and security and ensure compliance with privacy policies and regulations.

Qualifications:

• 1-2 years of experience in CRM, digital marketing, or marketing operations
• Associate’s or Bachelor’s degree preferred
• Familiar with ESPs and Marketing Automations + Platforms (Klaviyo, Attentive, Adobe Campaign, Twilio, Mailchimp, etc.) is a plus.
• Microsoft Suite- Basic Excel + data-entry skills.
• Experience with QA processes or campaign calendars a bonus.
• Comfortable with tech platforms (no coding necessary but experience is a plus!).
• A clear communicator with strong attention to detail and time-management.
• Flexible, adaptable and works well under pressure.
• Ability to manage multiple deadlines.
• Highly organized with the ability to manage multiple tasks in a fast-paced environment.

Location & Hours

• REMOTE, preferred NYC Metropolitan Area
• Part-time, Monday to Friday, 15 hours/week

Hourly Rate: $23.50/hr. - $25.00/hr.

As an Equal Opportunity Employer, UNIQLO USA does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

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