Job Title : Health Information Services Technician
Location : Torrance, CA 90504
Duration : 13+ weeks contract
Description :-
*Upon submittal, please also confirm candidate has had experience utilizing the EPIC ROI (Release of Information) Module and is able to elaborate on how to use the module in detail. This will be discussed significantly if offered an interview.*
Role is ON-SITE Monday-Friday, 8:00am-4:30pm at TORRANCE LOCATION:
Skills Required: Use of Epic Release of Information module, knowledge of HIPAA laws, data entry and processing accuracy of 95%, e-fax., use of PDF application
Years of Experience (minimum): At least 3 years of relevant experience -
• Processing medical records requests for patients, doctors’ offices, law offices, attorneys, etc.
• EPIC/ROI (release of information module in EPIC) experience min 1 year required
• Some knowledge of HIPAA and Release of Information
• Kofax, use of PDF application
• Preferred RHIT/RHIA but no licensure required
HS DIPLOMA OR GED REQUIRED.
Position Responsibilities/Expectations:
-Receives and prioritizes customer requests from multiple sources and works them through the appropriate systems to completion within required -response timeframes and in accordance with State and Federal requirements and HIPAA regulations.
-Address customer inquiries for patient information, assists callers with making record requests and general customer service.
-Educate customers on information confidentiality and privacy regulations.
-Receive and prioritize customer requests from multiple sources and work them through the appropriate systems to completion within required response timeframes and in accordance to State and Federal requirements and HIPAA regulations.
-Identifies and responds appropriately to both internal and external customer needs utilizing available resources
***Please note HS Diploma/GED is required for role.***
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