Position: Customer Success Specialist (CSS), Must be proficient in Mandarin and English Speaking , Writing and Reading skills
📍 Location: Georgetown, Penang (Onsite)
🕒 Working Hours: Monday to Sunday, 12:00 am – 11:00 am
(5 days per week, 8 working hours + 1 hour break)
💻 Job Type: Full-time (Rotational Shift)
💰 Salary: RM 3,000++ (Extra Allowances will be provided)
Overview:
The CSS is the main point of contact for customers using our client's food ordering app.
They handle customer inquiries, concerns, and provide information through inbound and
outbound phone calls.
Qualifications:
● Education: Bachelor's Degree, Diploma, or equivalent in any field.
● Work Experience: At least 6 months in customer support; call center experience
is advantageous but not mandatory. Fresh graduates can apply.
● Language: B2 level proficiency in English.
● Interpersonal Skills: Customer service-oriented, active listening, and ability to
handle inquiries professionally.
Technical Skills:
● Typing speed of at least 40wpm with 90% accuracy.
● Computer literate with proficiency in Microsoft Windows and Office.
Responsibilities:
● Assist customers in placing online orders.
● Provide support through phone calls.
● Process payments securely.
● Proactively support customers and maintain brand reputation.
● Identify and escalate priority issues.
● Collaborate with the team to improve customer support.
● Maintain and improve service quality
...steps per day to patrol school facilities and grounds to prevent access to restricted areas, theft, or vandalism Stands for up to... ...Cultivate positive relationships with staff and students Access Control Monitor CCTV Basic Qualifications Prior Law...
...*Work Shift:**Day**Job Category:**Marketing and CommunicationsWork with us on behalf of better health at Sonora Quest Laboratories! In this communications... ...and the broader organization. The Communications Specialist may support the Communications & Marketing team and...
Now Hiring: Rockstar Cleaners for Los Angeles! Looking for a job that works around your life and pays you to make homes sparkle? MaidThis is hiring cleaners in Los Angeles! We're especially looking for two-person teams (because cleaning is more fun with a buddy), but...
Location: San Leandro, CA Weekly Pay: $2287.20 per week Job ID: 761771 Employment Type: Travel Shift: 8 Hour Shift Occupational Therapist (OT) needed for a Skilled Nursing Facility in San Leandro, CA. Responsibilities include assessing patient needs, setting...
...Are you a Machinist looking to join one of the top companies in the Manufacturing industry? Are you looking to further your career... ...responsible for setting up and preparing CNC machines for production runs. This role involves configuring the machine, selecting...