Job Description

JOB TITLE: Human Resources Generalist 

PRIMARY LOCATION : Glen Allen; In-person

IMMEDIATE SUPERVISOR: Director of Human Resources

JOB DESCRIPTION: The Human Resources Generalist supports the human resource processes, functions, and activities across all business locations, under the direct supervision of the Director of Human Resources and alongside the Human Resource Specialist. The Human Resources Generalist supports recruiting efforts and improving the talent acquisition and retention at Master Center, by establishing relationships with universities, colleges, and other organizations; conducting phone interviews; coordinating with department managers for interviews; and communicating with candidates. The Human Resources Generalist takes an active role in onboarding new employees, including developing training and orientation materials and coordinating schedules with the department managers. The Human Resources Generalist provides administrative support to the HR department and other managers as needed, including assisting the supervisor in coordinating learning, development and training opportunities for staff, facilitating open enrollment activities, record-keeping, maintaining and organizing HR files, performing audits, and other duties as requested.

DUTIES AND RESPONSIBILITIES:
Recruitment: 

• Conducts phone prescreens of qualified applicants to screen for potential fit with Master Center mission and core values.  

• Schedules remote and in-person interviews.  

• Actively monitors JazzHR, updates job descriptions, posts open positions, analyzes competency reports and creates interview guides as needed.  

• Communicates with candidates via phone, text, and email to reduce interview No Show rates 

• Attends career fairs to build relationships and develop pipelines of potential candidates proactively.  

• Conducts or acquires background checks and employee eligibility verifications. 

• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law. 

Onboarding:

• Assists with the effective onboarding of new team members. Creates a warm and welcoming environment for new hires and oversees first day and HR paperwork:  

• Coordinates with Office Manager to prepare office space for employee and obtain necessary equipment, materials, etc.  

• Coordinates with new hire’s direct manager and other departments to schedule orientation meetings, training, shadowing, etc. for new hires.  

• Coordinates with HR Specialist to assign a Peer Mentor for all new employees.  

• Coordinates with Marketing Department to schedule professional headshot and first day picture for new employees.  

• Assists HR Specialist with onboarding paperwork and overview of general information and software applications.  

• Scans all completed new employee paperwork, labels, creates electronic file folder on OneDrive.  

Assists in Performance Management activities:  

• Manages the notification process for new hires 30-60-90 day review and maintains and tracks compliance using and updating the activity tracker. 

• Provides updates on progress to Director of Human Resources.  

• Assists with the Improvement employee engagement:  

• Coordinates and assists with facilitating monthly and quarterly fun events with the assistance of the HR Specialist 

• Supports learning, development and wellness initiatives:  

• Manages Lunch and Learns topics which can focus on mental and physical fitness, awareness in the field of addiction medicine, on nearby trails employees can walk during lunch periods and that department managers can use for walking meetings, etc. 

Employee Relations: 

• Address employee concerns and inquiries regarding HR policies, procedures, and programs. 

• Assist HR Specialist and HR Director in resolving workplace conflicts and disciplinary issues, maintaining confidentiality and professionalism at all times. 

Performs administrative duties:  

• Assists with clerical and administrative functions, such as making copies; printing documents; performing initial edits and updates to policies, handbooks, and other HR paperwork; writing and maintaining documentation and records; etc.  

• Responsible for employee electronic and hardcopy file accuracy 

• Performs administrative tasks prior to and during open enrollment yearly (November through January):  

• Sends enrollment paperwork to employees.  

• Assists the Human Resources team with projects as needed, such as: event planning, calendar management, ordering supplies, project management, etc.  

• Assists Director of Human Resources and Administration in performing audits as needed or as requested.  

Minimum education and/or minimum experience:

• Associate degree in Business Administration, Human Resource Management or related field preferred.

Required skills and abilities:

• Excellent verbal and written communication skills. 

• Excellent interpersonal skills with good negotiation tactics. Friendly, approachable and resilient. 

• Ability to create and implement sourcing strategies for recruitment for a variety of roles. 

• Proactive and independent with the ability to take initiative. 

• Excellent time management skills with a proven ability to meet deadlines. 

• Familiarity with laws, regulations, and best practices applicable to hiring and recruitment. 

• Proficient with job boards and social media. Ability to creatively promote the organization to potential applicants. 

• Proficient with Microsoft Office Suite or related software. 

At Master Center for Addiction Medicine, we transform the lives of our patients. We transform the model of care for the addiction treatment industry. And we are transforming the landscape of addiction treatment through innovation and growth. Join us in our mission and make a true impact on people, families and your community!

Job Tags

Full time, Work at office, Immediate start,

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