Job Description
Join Our Team
Are you passionate about people, organization, and building great teams? We’re looking for a proactive and hands-on Human Resources Generalist to support our growing multi-location retail network.
This position is based in Syosset, NY, supporting 11 UPS Store locations across Long Island and NYC. You’ll play a critical role in recruitment, employee relations, and HR compliance, helping to foster a positive, people-first culture in a fast-paced retail environment.
What You’ll Do
- Recruiting & Talent Acquisition: Manage full-cycle recruiting — post positions, screen applicants, schedule interviews, and onboard top talent for multiple locations.
- Onboarding & Training: Coordinate background checks, new-hire documentation, and system setup. Partner with Training & Development to ensure smooth orientation and 30/60/90-day follow-ups.
- Employee Relations & Compliance: Serve as the first point of contact for HR questions, support investigations, and ensure compliance with federal, state, and local employment laws (EEO, FMLA, ADA, NYS labor).
- Payroll & Benefits Administration: Collaborate with Office Manager to process payroll updates, manage benefits enrollment, and maintain accurate attendance and PTO records.
- Performance Management: Support annual and quarterly evaluations, document coaching and improvement plans, and track recognition and incentive programs.
- HR Data & Reporting: Maintain digital personnel files, generate reports for turnover and retention, and help implement HRIS and workforce management tools.
- Culture & Engagement: Plan employee events, milestone recognitions, and internal communications that reinforce teamwork, respect, and accountability.
Why You’ll Love Working Here
- Competitive salary with clear opportunities for growth
- Health, dental, and vision insurance
- Paid time off, holidays, and sick time
- Employee discounts and performance incentives
- Professional development and leadership training
- Positive, people-focused culture that values communication and collaboration
- Locally owned and operated franchise network.
What We’re Looking For
- Bachelor’s degree in Human Resources, Business, or a related field preferred
- 3–5 years of progressive HR or recruiting experience (multi-unit retail or service environment strongly preferred)
- Strong understanding of HR laws, regulations, and best practices
- Excellent communication, problem-solving, and organizational skills
- Ability to manage multiple priorities with discretion and confidentiality
- Proficiency in Google Workspace, Microsoft Office, HRIS, and recruiting platforms
- PHR or SHRM-CP certification a plus
- Must be able to work on-site in Syosset, NY with occasional travel (approx. 25%)
Compensation: $55,000 and up (based on experience)
Job Type: Full-time
- We are an equal opportunity employer committed to diversity, inclusion, and creating a respectful workplace where all employees can thrive.
Job Tags
Full time, Work at office, Local area,