Scope of Position: Mestek, Inc, a leading HVAC equipment manufacturer, is seeking an experienced HVAC Technical Service Representative to provide technical support for our HVAC products, including troubleshooting, application assistance, and system optimization. This role is primarily focused on providing post-sales support via phone, email, and remote diagnostics, helping customers, contractors, and field technicians resolve issues quickly and efficiently. As a key member of the technical support team, you will be the go-to person for troubleshooting product issues, answering technical questions, and guiding customers through HVAC system configurations, installations, and control operation. The ideal candidate will have hands-on experience with HVAC products, a strong understanding of system operations, and the ability to resolve issues efficiently. Key Responsibilities: Provide phone-based and email support to customers, field technicians, and contractors on troubleshooting HVAC system issues, focusing on electrical, and controls-related problems. Develop and maintain a deep technical understanding of Mestek control systems and related HVAC products. Verify control system functionality through hands-on testing and analysis to ensure reliable operation. Collaborate with the engineering team to create and update technical manuals, installation guides, and product documentation. Occasionally provide training to customers or field technicians to improve their understanding of product functionality and best practices. Record and document support cases in the ticketing system, ensuring a complete log of the issue and resolution for future reference. Perform other similar or related duties as required or requested Position Requirements Associate's degree or technical school certification in HVAC or a related field. Strong understanding of HVAC system operation, components, and real-world applications. Familiarity with industry-standard communication protocols such as BACnet, LonWorks, Modbus, and N2. Hands-on experience with control systems, including relay logic and analog signals (0-10V, 4-20mA). Proficient in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint. Comfortable working directly with customers to diagnose and resolve complex technical issues. Highly organized, self-motivated, and capable of analyzing technical problems with clear communication. Willing and able to travel domestically on an as-needed basis.
The Data Engineer is responsible to put in place the framework for a Modern, Simple,... ...database architects, data analysts and data scientists on data initiatives and will ensure... ...Competencies: N/A Experience: ~ Entry level Education/Certification: ~...
...Marketing, or a related field.2. Minimum 5 years of B2B sales experience in the Oil & Gas or Industrial Gas industries, preferably in the Russian-speaking region market.3. Proven ability to independently develop and manage client relationships.4. Existing client network in...
...Delivery Driver Landscaping Materials & Equipment Part-Time, Full-Time Seasonal w/benefits ABOUT THE VANDE HEY COMPANY Come... ...equipment maintenance and yard tasks as needed Requirements Valid CDL (Commercial Drivers License) Required Clean driving record...
...Clerk to join our team. This position will be responsible for accurately entering and updating data into our systems while working remotely from home. The ideal candidate will have strong attention to detail and the ability to work independently. Major...
...and innovation in woodworking. As a Woodworker I, you will embark on a journey to hone your skills in basic woodworking tasks, furniture assembly, and finishing. This entry-level position is perfect for those eager to start a career in woodworking, with ample...