Job Description

Job Details:

Position: Medical Administrative Assistant

Job Location: - Cambridge, MA

Job Type: - Contract/Temp

Duration: - 3-6 months contract

Shift/Hours: -

• Monday: 8:00 AM – 2:00 PM
• Tuesday: 8:00 AM – 12:00 PM
• Wednesday–Friday: 8:00 AM – 2:00 PM

Job Summary:

The Administrative Assistant supports the efficient, smooth operation by handling comprehensive administrative and secretarial functions in a fast-paced healthcare setting. You’ll be the first point of contact for patients and a reliable resource for clinical staff, ensuring seamless daily workflows.

Responsibilities:

• Front desk operations: Greet patients, manage check-in/out, answer phones, route messages.
• Scheduling & coordination: Book appointments, maintain calendars, coordinate provider availability.
• Documentation: Prepare forms, letters, and reports; ensure accurate data entry in EMR and logs.
• Patient support: Provide clear information, assist with forms, handle multilingual communication when possible.
• Workflow management: Track tasks, triage requests, escalate issues, and support clinic flow.
• Records & compliance: Maintain confidential files, follow clinic policies and AHA BLS standards.
• General office support: Supplies, mail, meeting prep, and other administrative tasks as needed.

Roles:

• Minimum 5 years of healthcare office experience (mental health setting preferred)
• Strong problem-solving and data interpretation skills
• Ability to work independently in a fast-paced clinic
• Fluency in Portuguese, Spanish, or Haitian Creole strongly preferred
• AHA BLS certification required
• Must hold a valid MA license reflecting current address

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