Job Description

About the Role

• As a Senior Facilities Manager , you will oversee multiple industrial warehouse facilities and provide technical and operational leadership to ensure all facility services—including maintenance, life-safety, custodial, and engineering—are delivered efficiently, safely, and in alignment with C&W policies and client requirements. You will be responsible for managing budgets, contracts, vendor relationships, and operational excellence initiatives, while ensuring a high level of client satisfaction.

Key Responsibilities

• Must have hands on experience repairing/troubleshooting HVAC systems, air handlers, rooftop units, exhaust and ventilation systems, dock doors, dock levelers, bay equipment, etc.
• Oversee day-to-day operations of multiple industrial facilities, ensuring custodial, life-safety, engineering, and general maintenance services are delivered effectively.
• Lead and support a team of Facilities Managers and/or Assistant Facilities Managers, providing coaching, feedback, and professional development.
• Manage service contracts, including RFPs, financial reviews, audits, and ensuring invoices match contract terms.
• Prepare, review, and deliver consolidated reporting for budgets, forecasts, contracts, and expenditures.
• Develop and manage annual operating budgets, quarterly forecasts, and five-year capital improvement plans.
• Drive operational excellence through process improvements, cost reduction initiatives, and best practice implementation.
• Monitor and analyze work order metrics to identify trends, improve performance, and ensure client satisfaction.
• Maintain strong client relationships through responsive communication and a customer-first mindset.
• Ensure compliance with local codes, safety standards, and contractual obligations across all facilities.

Basic Qualifications

• Bachelor’s degree in Facilities Management, Corporate Real Estate, Project Management, or Business Administration.
• 8–10 years of progressive facility management experience, including at least 3 years at a management level overseeing multiple facilities.
• Experience in industrial facility maintenance, construction, engineering, and building operations.
• Strong leadership, communication, and relationship management skills.
• Proficiency with CMMS or work order management systems.
• Valid driver’s license and reliable personal vehicle required. Travel between sites will be a requirement of the role.

Preferred Qualifications

• Experience managing critical system environments and large-scale industrial portfolios.
• Professional certification such as CFM (IFMA) or equivalent technical training.
• Advanced computer proficiency in Microsoft Office Suite and building management systems.
• Strong background in financial reporting, performance management, and operational strategy.

Physical Demands

• Regularly required to communicate with others, operate computers, and move throughout facilities.
• Ability to remain stationary for extended periods (50–75% of the workday).
• Occasional travel outside between properties in varying weather conditions.

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