Job Description
Job Title : VP of Operations
Location : Atlanta, GA
Reports to : CEO/Founder
Company : Abbey Glass, LLC a fast-growing omni-channel women's fashion brand
Position Overview: Abbey Glass is seeking a dynamic and results-driven VP of Operations to join our senior leadership team. This role is pivotal in driving operational excellence and strategic growth, overseeing the seamless coordination of our production, logistics, and sales while supporting new opportunities to scale our business. The ideal candidate will have an understanding of the CPG or fashion industry, strong leadership skills, and a passion for developing innovative strategies that enhance both operational efficiency and business expansion.
Key Responsibilities: - Payroll and Bill Pay
- Retail Operations
- Ecommerce Operations
- Technology Integrations for Systems across all sales channels
- Managing 3PL and Shipping
- Cost Analysis for all sales channels
- Hiring, Onboarding and People Operations
- Managing PEO
- Creating and implementing new policies and procedures
- Ownership of Operations for all sales channels
- Team leadership
- Travel 4+ times/year visiting stores, opening popup shops
Operations Management: - Develop and implement operational strategies that support the company's growth and scale efficiently across production, supply chain, and distribution.
- Oversee daily operations across departments to ensure smooth, cost-effective, and efficient processes (production, inventory, logistics, etc.).
- Ensure that workflows, timelines, and budgets are adhered to.
- Ensure operations, production, sales, and marketing, are aligned and functioning cohesively.
- Continuously improve operational workflows, systems, and procedures to enhance productivity and reduce costs.
- Streamline internal processes
- Identify opportunities to cut costs
- Create all meeting cadences and agendas
- Establish and track KPIs for operational performance, quality control, and customer satisfaction, providing actionable insights to drive continuous improvement.
- Oversee payroll and bill pay
Cross-Functional Leadership: - Work closely with product design, marketing, finance and operations to make sure capabilities align with company objectives and market demand.
- Lead and mentor teams across operations and sales to foster a culture of excellence, innovation, and accountability.
- Drive alignment between operations and growth initiatives, ensuring that as the company expands, operational processes remain scalable and adaptable.
Financial Planning & Risk Management: - Help develop and manage budgets for all departments, owning budgets for business operations, ensuring financial targets are met while optimizing costs.
- Identify and mitigate operational risks, ensuring compliance with legal, regulatory, and industry standards.
- Drive revenue growth and margin improvement through strategic cost management, operational efficiencies, and business expansion.
Executive Leadership & Reporting: - Report regularly to the CEO and executive team on operational performance, business development progress, and strategic initiatives.
- Act as a key member of the leadership team, contributing to overall company strategy and decision-making.
- Build and nurture a results-oriented team culture, promoting innovation, collaboration, and excellence throughout the organization.
Qualifications: - 10+ years of experience in operations, business development, or a similar leadership role, preferably within the consumer goods, fashion or retail industry.
- Proven track record of developing and implementing operational strategies that drive efficiency, cost savings, and scalable processes.
- Strong business acumen with experience in sales strategy, market expansion, and managing P&L.
- Exceptional leadership and communication skills with the ability to inspire and guide cross-functional teams.
- Analytical mindset with the ability to interpret data, KPIs, and market trends to drive informed business decisions.
- Adaptability and problem-solving skills to navigate a fast-paced, evolving environment.
- Proficiency with operational systems, CRM platforms, and tools relevant to sales operations and retail.
Preferred Skills: - Experience in fashion, apparel manufacturing, and retail environments.
- Strong network of industry contacts within fashion, retail, and related business channels.
- Understanding of e-commerce operations and sales channels .
- Experience with operational systems (e.g., ERP, inventory management, production planning tools) and proficiency with Microsoft Office or Google Workspace tools.
- Strong communication skills, leadership skills and an acute attention to detail required
Platforms: - Shopify
- Faire Wholesale
- Excel
- Gmail Suite and Google Drive
- Justworks HR
- Quickbooks
Compensation & Benefits: - Competitive salary with performance-based bonus opportunities from 10-30%.
- Health benefits, PTO, and other perks relevant to the company's culture and location.
- Opportunity to be part of a growing brand with significant influence on company strategy and success.
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