Call Center Manager
We are looking for a skilled Call center managerto build and run a team, supervise daily operations and personnel.
The goal is to rebuild a small team and our client base prior to pandemic. Work to increase efficiencies in the office and boost their employees' results, attain goals and quotas to achieve great results for our company.
Requirements
· Proven experience as a call center manager or similar position
· Experience in customer service
· Solid understanding of reporting and budgeting procedures
· Outstanding communication
· Excellent organizational and leadership skills
· Ability to stay calm in stressful situations, be positive and patient
· High school diploma or equivalent
· Proficient with basic computer software and phone systems
· Must be extremely motivated and reliable, organized, have an excellent memory and be a result-driven professional.
· Have a practical mind to solve problems on the spot partnered with an ability to see the “big picture” and make improvements.
· Ensure that technology is utilized to a maximum and that staff are well-organized and productive.
We offer competitive pay, opportunities for career growth, and a supportive work environment. If you are a motivated individual with strong leadership skills, we would love to hear from you.
If you are up for the challenge and would like to join our team, please send your confidential resume to clientservices@northforestresearch.com so we can call and schedule an interview.
Note: This is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities or requirements
Job Type: Full-time
Pay: $20.00 per hour
Expected hours: No more than 40 per week
Benefits:
Schedule:
Work Location: In person
...small parts and equipment, performing real time documentation of cleaning in each area. Responsible to be current with online training and qualifications. Working in a highly regulated environment following all applicable Boehringer and Boehringer Fremont SOPs,...
...Coordinate, schedule, and conduct VR events Represent Company Procedures during surgeries Provide hands-on and remote clinical support to customers Basic VR video creation and editing Educate and train clinicians and hospital personnel Supporting cranial...
...JOB TITLE - BANKING CLERK ONSITE M-F 8:30AM-5:30PM TEMP WITH POSSIBILITY OF GOING PERM The Banking Clerk will be responsible... ...professional image to internal and external clients. Use of various office equipment and procedures including the use of computers,...
...Title: PowerBI / MS Fabric Admin Location: Remote (EST) Job Type: FTE OVERVIEW: We are seeking a technically adept and business-savvy Power BI\Fabric Administrator to support our enterprise data initiatives using Microsoft Fabric. This role combines product...
...out our Enablement team, and were looking for an experienced Enablement Trainer and Onboarding Specialist to join us in New York. This role will focus primarily on enabling our high-performing Sales team, while also supporting Customer Success and Marketing initiatives...